Thank you for purchasing at www.roarland.net . We strive to provide you with a seamless and enjoyable shopping experience, and part of that commitment includes ensuring your orders are delivered in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, costs, and important information related to the shipment of Roarland products.
Shipping Locations | Shipping Method | Estimated Shipping Time |
|---|---|---|
| United States (Alaska and Hawaii not included) | Standard shipping | 45-60 days |
| Canada | Standard shipping | 50-70 days |
| Europe | Standard shipping | 55-70 days |
Roarland will commence shipping starting in August, orders will be fulfilled in the sequence they are received, ensuring that earlier orders are shipped first, with estimated delivery in October 2024.
Please note that these products will be shipped out as soon as they are ready.
- – Roarland Edger and Roarland Trimmer will launch in Spring 2025.
- – Roarland Granular Spreader and Roarland Liquid Sprayer will launch in Fall 2025.
Thank you for your patience and understanding as we work to deliver Roarland to you as swiftly as possible. Should you have any questions about your order or the shipping process, please feel free to contact our customer support team at support@roarland.net.
Updated on June 18th, 2024
We are pleased to offer a convenient pickup service for our valued customers. You can pick up your Roarland products from one of our designated warehouse locations. Below are the addresses where you can collect your orders:
United States
Midwest: 1111 W 35th St, Chicago, IL 60609, US
West Coast: 6418 East Washington Blvd, Commerce, CA 90040, US
East Coast: 7100 Westfield Ave Suite C, Pennsauken, NJ 08110, US
Canada
Ontario: 159 Don Hillock Drive, Unit 1, Aurora, ON L4G 0K2, CA
British Columbia: #180-5900 No2 Rd, Richmond, BC V7C 4R9, CA
Europe
Germany: Teilungsweg 29, Essen, 45329, DE
To arrange a pickup, please select the “Pickup” option during checkout of the shipping method and choose your preferred warehouse location. You will receive a confirmation email with further instructions once your order is ready for collection.
Notice: Due to the size of the packages, a pickup truck is required for collection.
While we make every effort to ensure prompt delivery, unforeseen delays may occur due to factors beyond our control, such as severe weather conditions or carrier-related issues. In such cases, we will do our best to keep you informed and updated on the status of your shipment.
If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they are shipped. Once an order is shipped, the cancellation request will be treated as a return (subject to our Return Policy).
For information on returns, please refer to our Return Policy page.
Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be reflected on this page. It is your responsibility to review the policy periodically to stay informed about any changes.
If you have any further questions or need assistance with shipping-related inquiries, please do not hesitate to contact our customer support team at support@roarland.net.